Job Title: Aftercare SpecialistLocation: LS11 Smile WhiteJob Type: Full-time, Monday - Friday: 9:00 - 17:00Salary: £25k About Us:Smile White is a premier provider of dental care, committed to delivering outstanding patient experiences. We specialise in comprehensive treatments, ensuring every patient receives top-tier care. We are now seeking a compassionate and organised Aftercare Specialist to join our team and support our patient’s post-treatment.Key Responsibilities:Engage with patients’ post-treatment to ensure they feel supported and informed.Address patient concerns, providing guidance and liaising with clinical staff when necessary.Schedule follow-up appointments and coordinate ongoing care plans.Maintain accurate patient records and follow GDPR compliance.Support the wider team with administrative tasks related to aftercare.Requirements:Excellent communication and interpersonal skills.Strong Customer Care ExperienceA caring and empathetic approach to patient interactions.Strong organisational skills and attention to detail.Prior experience in a healthcare or customer-facing role is desirable but not essentialFlexibility to work the specified hours.What We Offer:A supportive and friendly team environment.Competitive pay and benefits.Training and opportunities for professional growth.How to Apply:If you’re passionate about making a difference in patient care and can work the stated hours, we’d love to hear from you!Let’s create beautiful smiles together at Smile White!Benefits:Company eventsCompany pensionEmployee discountFree parkingOn-site parkingReferral programmeSchedule:Monday to FridayExperience:customer service: 2 years (preferred)Work Location: In person