Overview
Operations Manager @ The Digital DRA | We don't collect debt. We resolve it.
Responsibilities
Front line team member responsible for managing customer engagement via WhatsApp, SMS, Webchat, email and telephone call. The aim is to provide an industry leading experience for customers in-line with the business goals and objectives.
Qualifications
* Tech-savvy and quick to learn new systems.
* Reliable, organised, and ready to grab a new challenge.
* Previous Debt or similar industry specific experience (financial services, utilities, telecoms) required. Bonus points if you’ve worked in a regulated environment!
Additional Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
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