Description Location: Bristol (Hybrid) In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential This is a globally connected role offering genuine exposure and influence. You’ll work closely with colleagues and stakeholders across the UK, NA and Australia, contributing to learning solutions that directly support operational delivery, client outcomes and business growth. We actively invest in your development, supporting further study and professional accreditation so you can continue to build your capability and progress your career. As part of a global team, this role requires flexibility to work across different time zones, including early evenings and night shifts where needed to support stakeholders and business priorities. This expectation is central to the role’s global impact and requires strong communication, collaboration and the ability to work effectively in a fast moving environment. No two weeks look the same. A role you will love This is a true end to end learning role that balances stakeholder engagement with hands on design, delivery and facilitation. You’ll work with operational leaders, subject matter experts and clients to understand performance needs and deliver practical, timely learning solutions, adapting your focus throughout the year as business priorities shift. Work is driven by evolving operational demand, including new client wins, seasonal activity, peaks in volume and operational or technical change. You’ll support operations, systems and client facing learning, contribute to global initiatives, and occasionally work on project based activity alongside a Project Manager. What you’ll do: Partner with stakeholders to identify performance gaps and agree learning solutions Design, update and maintain learning materials aligned to business needs Facilitate operational and technical training, virtually and face to face Support onboarding, upskilling, systems and client specific training Review effectiveness, gather feedback and continuously improve learning solutions Respond quickly to changing priorities driven by seasonal or operational demand What will you bring to the role? You’ll thrive in this role if you bring a pragmatic, people focused approach to learning and enjoy working at pace in a changing environment. The team values trust, collaboration and practical solutions over theory heavy learning and supports ongoing development where you bring strong foundations and the right mindset. You will bring: Adaptability and confidence to respond quickly to changing business priorities Strong stakeholder skills and the ability to work with diverse audiences Curiosity, analytical thinking and confidence asking the right questions Experience in a Learning, Training or Instructional Design role Confidence facilitating learning in virtual and/or classroom settings Experience designing, updating or maintaining learning materials Ability to work within structured learning processes while remaining flexible Proficiency with Microsoft 365 (Teams, PowerPoint, SharePoint) Teaching, QA, operational, regulated or client facing experience, and formal L&D qualifications such as ATD, CPLP or ALFA, are advantageous but not essential. We actively support further study and professional development. Rewards designed for you Flexible work to help you find the best balance between work and lifestyle Health and wellbeing rewards that can be tailored to support you and your family Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well. Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub We’re unable to offer UK visa sponsorship for this role, so we’re looking for candidates who have the legal right to work in the United Kingdom.