Performance Coach
Salary: £33,000 per annum
Location: Hackney
As a Performance Coach, you will work closely with frontline Employment Advisors to offer actionable feedback through onetoone and group coaching sessions, helping advisors strengthen their skills, overcome performance barriers, and consistently meet-and exceed-business targets.
Our Performance Coach will liaise with Business Managers and Team Leaders to provide updates on where Employment Advisors could develop further and offer feedback for improvement to meet operational demands.
As our Performance Coach, you will:
* Observe the Employment Advisor conducting face to face appointments to determine appropriate coaching support required
* Coaching and motivating Employment Advisors in a constructive, compliant, and ethical way to meet and exceed performance/observation targets.
* Refine and review coaching techniques to ensure continual improvement is maintained.
* Working closely with internal stakeholders to ensure agreed outcomes are delivered.
* Provide regular updates to the management team regarding the employment advisors progress and ensuring that development needs are addressed.
As our Performance Coach, you will have: