Join to apply for the Delivery Manager - London & Kent role at VIVO Defence Services
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Join to apply for the Delivery Manager - London & Kent role at VIVO Defence Services
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Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. We have 4 core values: open, caring, agile, and collaborative, which are at the heart of everything we do.
Location:
Bushey - on-site role, covering 4 sites across London and Kent.
Salary:
Competitive + Company Car/Car Allowance
Employment Type:
Permanent, Full-time
Role Overview
As a Delivery Manager, you will lead a high-performing team to ensure operational excellence, customer satisfaction, and value for money. You will manage all aspects of the repairs service, including out-of-hours support and subcontractor performance, ensuring compliance with health and safety regulations. Your responsibilities include overseeing budgets, driving efficiencies, implementing business improvements, monitoring performance indicators, analyzing trends, creating reports, and stakeholder engagement. You will foster a positive team environment, manage reactive repairs and voids maintenance, and undertake training to become the Responsible Person for Legionella and asbestos compliance.
What You'll Bring
You should have sound knowledge of repairs and maintenance services, relevant regulations, and British Standards. Strong leadership, people management, performance management, budget control, and service improvement experience are essential. Qualifications such as CIOB or RICS are desirable, but extensive relevant experience is also valued. Proficiency in Microsoft Office, Health & Safety qualifications (NEBOSH/IOSH), and expertise in permit-to-work and risk assessments will strengthen your application.
What We Offer
* 25 days annual leave
* 6% employee matched pension contribution
* Company car/car allowance
* Private medical cover
* Life assurance 2x annual salary
Additional Information
The role is with VIVO Defence Services, a joint venture between Serco and EQUANS. Your CV may be shared during recruitment. We value diversity and inclusion, support flexible working, and are a Disability Confident Leader. Candidates can request additional application time by contacting 0345 010 4000.
Job Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Outsourcing and Offshoring Consulting
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