Food & Beverage Assistant - Staffordshire Food & Beverage Assistant Do you have a passion for impeccable service and exquisite food? As part of our Food and Beverage team you will have a natural way with people, an eye for detail and the drive to maintain and improve standards. It is essential that you have a desire to deliver amazing service and a personality that shines! You will work as part of a fun energetic team creating astounding experiences for our guests. Our Purpose Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa. Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals Role responsibilities Providing efficient, courteous and professional service at all times, undertaking new or refresher training sessions as required. Assisting in the delivery of all aspects of the food and beverage service to our guests, in all areas of the hotel & spa. Handling any queries from guests, responding accordingly or escalating as required to ensure that procedures are followed and service recovery results in a satisfied guest. Additional Information Full and part-time shifts available - covering lunch and dinner service Shift pattern examples: 1100-1700 / 1200-1700 / 1500-0000 / 1700-2300 / 1700-0100 - we can be flexible and discuss further if successful at interview Full training and support given Zero hour contract Have the flexibility to cover day, evening, late evening, weekends and bank holidays shifts Benefits Competitive Rate of Pay Complimentary use of the leisure and spa facilities Free Parking Discount on overnight stays and spa days 30% discount on food and drink Refer a friend scheme Excellent Induction and training programme Perkbox Online benefits and discounts A fun, supportive and inclusive work environment with loads of development opportunities People say you can't choose your family, well we choose you to be part of ours.