Trustpilot, a leader in harnessing customer feedback to foster trust and transparency in businesses worldwide, is seeking a qualified Salesforce Administrator to join our innovative team. In this pivotal role, you'll leverage your deep understanding of Salesforce to optimise our CRM platform. Your technical insight and problem-solving skills will be instrumental in developing solutions that enhance our customer engagement and streamline internal processes. Join us in our mission to empower consumers and companies alike by applying your Salesforce prowess to a company that values trust, collaboration, and technological excellence: Growing Salesforce Team. Onboarding of new Salesforce products into a global architecture Onboarding of new AI technology into an evolving Sales and Service business function. What you'll be doing: Be part of a growing team in a growing Salesforce ecosystem as a trusted advisor and expert in the field of Salesforce product implementation Apply declarative change solutions to project delivery work. Provide technical support for escalated user and production issues. Deploying change via CI/CD Create and maintain users, roles, profiles, security settings, custom objects, and fields. Develop and maintain reports, dashboards, workflows, and other automation tools within Salesforce. Evaluate, install, and configure third-party applications from the AppExchange marketplace. Who you are: Certified Salesforce Administrator 3 years of Salesforce Administration experience. Advanced knowledge of Salesforce configuration, customization, and integration. Experience with Lightning platform, Sales Cloud and Service Cloud. Advanced problem-solving, communication, and interpersonal skills. Desirable attributes: Bachelor's degree in computer science, Information Systems, or a related field. Comprehensive knowledge of APEX, Force.com, SOQL, Triggers, and Visual Force Page Development. Experience in Experience Cloud, Einstein and AI Chat Bots What's in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package bonus 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle to work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more. Independent financial advice and free standard professional mortgage broker advice Still not sure? We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this and feel like you don't meet all the requirements, we'd still really like to hear from you LI-JC1