JD Sports- 0599 Sunderland, Unit 41 And 42, Phase 1, SUNDERLAND, Sunderland, United Kingdom
Role Overview
As a Store Colleague at JD Group, you will deliver outstanding customer experience, greet customers with energy, keep displays and stock replenished, and maintain high presentation and service standards.
Key Responsibilities
* Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
* Use in-store devices to check stock, share product options, and support the full customer experience.
* Keep the shop floor clean, tidy, and fully replenished, making sure displays stay fresh and on-brand.
* Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
* A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
* Strong communication skills, with confidence engaging customers and working as part of a team.
* Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
* Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
* A genuine passion for JD’s brands, trends, and the latest products.
* Proactive attitude, with the confidence to approach customers and support sales opportunities.
* Strong attention to detail, ensuring the shop floor always looks sharp and ready.
* Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate diversity and strive to ensure all colleagues can thrive.
Hourly Rate - £12.81
* Incremental Holiday Allowance
* Staff discount on qualifying purchases across Group retail stores and online
* Exclusive colleague bike discount scheme
* Discounted gym membership
* Personal development opportunities to learn and develop at work
* Access to apprenticeships and accredited qualifications
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