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Food & beverage assistant

Sutton Coldfield
The Belfry Hotel and Resort
Food and beverage assistant
Posted: 8 September
Offer description

Overview

The Belfry Hotel & Resort is an award-winning hotel with 300+ bedrooms and suites, multiple restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are world-class and host major events. We are embarking on a major expansion and renovation project due for completion in Autumn 2025, with a substantial investment of over £80 million, adding an event space (The Masters Suite), 149 extra bedrooms, a state-of-the-art leisure club, and more. We were named in Caterer’s Top 30 Best Places to Work (2024) and Springboard’s Best Employer (2024). We are looking for people to join our vibrant team and help us deliver a remarkable guest experience.


F&B Assistant

We are seeking a dedicated F&B Assistant to join our team in a vibrant hospitality environment. You will deliver exceptional service and ensure a seamless guest experience in a dynamic, high-quality setting. You may work in various F&B areas, including outlets such as Sam’s Bar & Kitchen, The Brabazon Bar, or the new Leisure Café.

Salary

The on target earnings potential for this role is £27,248.00, comprising a base annual rate of £25,396.80 plus an estimated £1,851.20 in gratuities per annum.


About the role

This role will require late nights during the week and weekend working.

* As a food and beverage assistant, duties include those of a waiter or bartender
* Welcome all guests in a polite and friendly manner
* Deliver a great experience from beginning to end
* Confidently discuss menus, offer upsells and engage enthusiastically
* Take orders and proactively ensure that all guest needs are met
* Maintain cleaning and hygiene practices as a key part of the role
* Be flexible to work across any outlets that need assistance to ensure smooth resort operations


About you

Previous experience in a busy bar or restaurant is preferred but not required; we provide full training. If you have prior experience, we will build on your skills in the best-fit department.

* You enjoy engaging in conversations and talking about our products and the resort
* You are natural at selling and upselling
* You are outgoing and enthusiastic
* You have a can-do attitude and are proactive


Belfry Benefits


Learning & Development

We support career growth through on-the-job coaching, mentoring, in-house training, and access to The Belfry Campus. Apprenticeships, nationally recognised qualifications, and the LEAD development programme help staff progress from Team Member to Executive roles. We encourage internal promotion where possible and provide development plans to help you reach your potential.


Wellness

Wellbeing is prioritised with discounted gym memberships and wellness programmes. We partner with The Burnt Chef Project for mental health support and funded counselling. Healthcare schemes include life assurance, 24-hour GP services, and health cash plans. Our Menopause Support programme provides tailored assistance. Wagestream offers wage access and financial wellness, and Cycle2Work supports sustainable travel.


Showing our appreciation

We celebrate our team with Belfry Awards, long service recognition, and extra holidays for loyalty and team events. Benefits include discounts at resort restaurants, bars, spa, and golf for you and your friends & family. Perkbox provides discounts and on-the-spot rewards. Free parking, a subsidised taxi service, and complimentary meals during shifts are provided.


Making a difference

We are committed to sustainability, with a Silver Award from Green Tourism and GEO Certification. The Belfry spans 550 acres in the Midlands and prioritises giving back to the local community and wildlife. We integrate ESG into our work, including charity initiatives (over £20,000 raised last year) and golf course maintenance. We track charitable work across personal, departmental, and resort-wide levels.


Our Values

We are a community that values each individual’s contribution and growth while supporting each other’s success across all roles. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – underpin our culture.

If you’re seeking a place to contribute, grow, and make a lasting impact, the Belfry Hotel & Resort is the place for you.

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