IT Support Technician
Birmingham (Onsite)
£25,000 Fixed Term Contract (5-6 Months)
Gleeson Recruitment are working on an exciting opportunity alongside a well established alcohol manufacturing company based in Birmingham.
The purpose of the role is to be the first point of contact for all I.T support issues on a reactive/responsive basis.
The ideal candidate will have previous experience working within a similar technical role and can hit the ground running quite easily in a 1st line environment. There is room to develop skills for those with limited experience though a degree of working knowledge within 1st line is still required.
Key Responsibilities:
* Strong communication skills and the ability to relate to the support needs of visitors and staff.
* Analytical approach to diagnostic and problem solving.
* Strong logic and mathematical ability.
* Able to use common Microsoft desktop applications to support the role.
* The ability to work on your own or as part of a team.
* The initiative and tenacity to undertake tasks and follow them through to completion.
* Highly organised and able to multi-task effectively
* To work calmly when under pressure.
Experience/ Knowledge:
* Working in a busy IT support team supporting end users in a Microsoft Windows environment.
* Supporting common business IT systems.
* A multi-site IP network.
* Evaluating user requirements.
* Contact with external service organisations.
* IT systems in manufacturing.
* Using cloud-based IT services.
* Familiarity with firewalls, network switches.
If interested, click the apply button now!