Benefits Advisor Annual Salary: £30,000 - £35,000 Location: Bristol Job Type: Permanent We are seeking a Benefits Advisor to join a Bristol based Housing Association. This role offers a blend of home and office working in Bristol, providing a dynamic work environment. Day-to-day of the role: * Provide budgeting and welfare benefit advice to customers, including completing Income and Expenditure statements, advising on benefits and grant applications, and signposting for additional support. * Work collaboratively with internal and external partners, such as Housing Benefit offices and the Department of Works and Pensions, as well as independent money, debt, or legal advice services. * Ensure the best outcomes for customers by leveraging your knowledge of the benefits system and your experience in supporting vulnerable customers with kindness and empathy. Required Skills & Qualifications: * Up-to-date working knowledge of the benefits system. * Prior experience within a housing association / social housing * Proven experience supporting customers in completing statements and applications. * Ability to collaborate effectively with both internal and external partners. * Strong decision-making skills, diplomatic and confidential approach. * Ability to prioritise a busy workload. * Must have a car and full driving licence as travel is required for the role. * A DBS check will be undertaken for the successful candidate. Benefits: * £450 yearly flexible benefit pot to use against benefits of your choice. * Flexible working arrangements. * 25 days holiday plus bank holidays, with an extra day every year up to 30 days. * Option to buy or sell holiday as part of our flexible benefits package. * Generous pension scheme matching up to 12%. * Life cover from the start of employment. * Participation in our Recognition scheme with opportunities to receive retail vouchers. * A range of wellbeing discounts including gym memberships. * Access to a wide selection of other benefits. To apply for this Benefits Advisor position, please submit your CV or reach out to me directly at