About Jumeirah & the Hotel:
Jumeirah,agloballeaderinluxuryhospitalityandamemberofDubaiHolding,operatesan exceptionalportfolioof31properties,including33signatureF&Brestaurants,acrossthe MiddleEast,Europe,AsiaandAfrica.In1999,Jumeirahchangedthefaceofluxury hospitalitywiththeopeningoftheiconicJumeirahBurjAlArabandthebrandisnow renownedworldwideforitsdistinguishedbeachfrontresorts,esteemedcityhotelsand luxuryresidences.
FromthecontemporaryMaldivianislandparadiseatJumeirahOlhahaliIslandtotheart-inspiredJumeirahCapriPalaceinItalyandthemoderntwistonaBritishclassicatJumeirahCarltonTowerinLondon,thebrandhasbecomesynonymouswithwarmand generousserviceandtheabilitytocraftdistinctiveandpurposefulexperiencesthatbringjoytoguestsfromacrosstheworld.
LocatedintheheartofKnightsbridge,JumeirahCarltonTowerisalandmarkLondonaddresswhereheritagemeetscontemporaryluxury.Thehoteloffersstunningviews acrossthecity,accesstotheprivateCadoganGardens,avarietyofdiningexperiences,andarooftophealth clubandspawithLondonslargestnaturallylitswimmingpool.
About the Job:
An exciting opportunity has arisen for a Laundry Valet Assistant to join the team at Jumeirah Carlton Tower:
The Laundry Valet plays a key role in delivering the highest level of personal guest service by managing guests laundry, dry cleaning, shoe care, and wardrobe presentation. This role is suited to someone discreet, detail-oriented, and service-driven, with an eye for precision and presentation.
Collect, process, and deliver guest laundry and dry cleaning in a timely, accurate, and professional manner, ensuring all items are handled with care and recorded correctly.
Inspect garments for stains, damages, or valuables; report discrepancies and ensure appropriate action is taken.
Press, fold, or hang guest clothing to the highest standards based on guest preferences and care instructions.
Assist with unpacking, packing, wardrobe organisation, and dressing support when requested by guests.
Provide shoe care services, including cleaning and polishing, and manage minor clothing repairs or coordinate tailoring needs.
Maintain the valet area in a clean and organised condition, ensuring proper use of equipment, chemicals, and compliance with safety and hygiene standards.
About You:
Strong attention to detail and organisational skills
Excellent grooming and personal presentation
Discretion and professionalism when handling guest belongings
Good communication and interpersonal abilities
Previous experience in a similar role in luxury hospitality is preferred
Basic tailoring or sewing knowledge is an advantage
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Life insurance
Jumeirah perks website access discount
F&B and Spa treatment discount
Dry cleaning of uniform or Business attire
Meals on duty
Employee assistance programs
Wellness benefits Chiropodist, Flu jabs, and more!
Taxi service after hours
Social events & recognitions programs
Ongoing training & development
Wedding/Baby gift
Cycle scheme
Internal transfer scheme
Eye test and discount for VDU users
Dental cash back plan
External transfer scheme
3 Months Service :
Company Sick Pay
Travel Card Season Ticket Loan
Live Your Guest Life Stay
6 Months Service:
Jumeirah Discounts Stays in other Hotels
Cycle Scheme Internal Transfer Scheme
Eye Test & Discount for VDU Users
Dental Cash Back Plan
1 Years Service:
External Transfer Scheme
2 Years Service:
Group Pension Plan with enhanced contributions
Income Protection Scheme
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