Faculty Manager
Location: London campus
Overall Purpose
The Faculty Manager is a key post holder in the university’s academic management structure. The role supports faculty performance and management across all schools and contributes to the smooth running of all programmes, enhancing the student experience and staff satisfaction. The Faculty Manager will work with multiple stakeholders to support faculty recruitment, onboarding and training, faculty development and performance, HR compliance, partner and regulatory compliance, resourcing efficiency and learning and teaching excellence.
Key Responsibilities
* Organise, develop and coordinate a comprehensive onboarding programme for permanent, fixed term and associate lecturers.
* Review and screen CVs and hold recruitment days for faculty candidates.
* Ensure each new Lecturer / Associate Lecturer is aware of and adheres to college policies and procedures; address policy breaches with stakeholders as they arise.
* Manage workload planning across the academic year, ensuring staff with appropriate skills deliver teaching, marking and other activities.
* Support faculty to organise annual leave to minimise operational disruption and protect student experience and teaching continuity.
* Work with stakeholders to support the smooth running of programmes and academic delivery.
* Monitor that faculty meet KPIs including deadlines, marking standards, attendance at standardisation meetings, module feedback collection and other tasks.
* Hold regular 1:1 meetings with faculty to support development, address feedback and understand staff voice for potential enhancements.
* Liaise with stakeholders to conduct review, probation and appraisal meetings supporting faculty development and performance.
* Support staff development across Digital Teaching and Learning, Academic Support, Advance HE, L&T, Digital Literacy and other areas.
* Provide communication, guidance and support to all staff, working with senior leadership, Schools, Operations and HR to ensure staff voice is heard and supported.
* Ensure feedback from observations, student surveys, module feedback and other mechanisms is communicated to relevant faculty.
* Investigate and address complaints regarding faculty conduct, non‑compliance or breaches of rules, regulations, policy or performance issues, working with HR.
* Provide support to faculty to ensure a positive academic student experience meeting B1, B2 and B4 registration conditions.
Person Specification
Experience & Personal Qualities
Essential
* Experience of management, development and training in an HE context.
* Experience working in a regulated sector with compliance and monitoring requirements.
* High levels of emotional intelligence and diplomacy.
* Ability to address sensitive issues with confidentiality and compassion.
* Ability to address poor conduct and manage performance plans.
* Excellent written and verbal communication skills.
* Ability to work in a complex matrix environment with competing interests.
* Ability to build collaborative relationships across multiple teams.
* Ability to work independently with initiative and sensitivity.
Desirable
* Experience in recruitment and talent acquisition.
* Experience of teaching, curriculum development and quality management and enhancement in an HE environment.
* Experience of management/leadership in a regulated sector.
* Good understanding of employment rights and law.
Technical Knowledge & Skills
Essential
* Significant experience of staff development and training in an HE context.
* Excellent general IT skills including MS Office and its applications.
Desirable
* Project management experience.
Education & Professional Qualifications
Essential
* Educated to degree level or extensive professional management experience.
Desirable
* Educated to Master’s level in relevant subject discipline.
Compliance Statement
Successful applicants will be required to complete pre‑employment checks, including a UK DBS check, two references, ID and Right to Work verification, and education confirmation. We are an equal opportunity employer and value diversity and inclusion; selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.
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