Gloucestershire Hospitals NHS Foundation Trust
Admissions Co‑ordinator – Urology, Band 3
The closing date is 20 May 2026
If you want an important role within the NHS, can act quickly, use your initiative and are excited by a challenge then the Urology Team could be looking for you.
We are looking to recruit an enthusiastic and motivated Admissions Coordinator to manage the waiting lists within the Urology Department at Cheltenham General Hospital. The successful candidate will be required to be a key member of the Admissions Team, providing a professional and high‑quality service at all times.
Main duties of the job
The post holder will provide essential support in ensuring all Urology patients are booking timely and efficiently, and support the Urology Team in ensuring compliance to national performance targets. They will need to use IT systems to book patients, communicate with a wider range of staff internal and external and liaise with patients and relatives. Very good communication skills is a prerequisite for this role due to the nature of the work and how you will interact within the team.
Benefits
Our Trust provides a competitive salary package and a range of benefits including generous annual leave, NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on‑site nurseries, discounted public transport, reward and recognition, and a range of health and wellbeing initiatives to support you.
Person Specification
Qualifications
* Good General Education ("e.g." GCSE English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or equivalent experience in an administrative environment
Experience
* Experience of working with a range of Microsoft Office packages ("e.g." Word, Excel and Outlook)
* Experience of dealing with the Public/Customer service experience
* Experience of working in Healthcare
* Experience of working in a busy environment
* Experience of managing surgical waiting lists Knowledge and experience of 18wk RTT pathway
Knowledge / Skills
* Good communication / customer care skills both written and verbal demonstrating sympathy and compassion
* Good organisation skills and ability to multitask
* Ability to problem solve
* Ability to pay attention to detail where there are predictable interruptions to the work pattern
* Ability to deal with stressful situations and sensitive issues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year (pa pro rata if part-time)
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