Paediatric Liaison Service Administrator
The closing date is 20 May 2026
The Paediatric Liaison Service Administrator provides essential administrative and secretarial support to the Paediatric Liaison Team, working closely with the Paediatric Liaison Specialist Nurse/Health Visitor. The role plays a key part in safeguarding and paediatric liaison activity by managing confidential information, coordinating communication with internal and external agencies, and ensuring that clinical documentation and safeguarding concerns are processed accurately and within agreed timeframes. Using IT systems and Excel-based reporting, the post holder supports safeguarding oversight, audit, and service monitoring.
Responsibilities
* Provide efficient and confidential administrative and secretarial support to the Paediatric Liaison Service.
* Receive, process, and appropriately share paediatric and safeguarding information, escalating concerns to the relevant clinician as required.
* Act as a key point of contact for internal and external enquiries, maintaining clear and professional communication.
* Ensure safeguarding information and documentation are managed accurately and within agreed timeframes.
* Maintain electronic systems, databases, and patient records in line with information governance requirements.
* Collate and input data using Excel to support routine reporting, audits, and service monitoring within agreed timeframes.
* Arrange meetings, manage diaries, prepare agendas, and take and distribute accurate minutes.
* Prioritise workloads and work collaboratively within the Safeguarding Team to support the day‑to‑day running of the Paediatric Liaison Service.
Qualifications
* Numerate and literate.
* Good basic education (English at Grade C or above).
* Knowledge of medical terminology.
* Recent secretarial experience.
* Proficiency in Excel and Microsoft Word/PowerPoint.
* RSA 111 or equivalent.
* AMSPAR certification.
* Experience using digital systems including AlexHealth and SystmOne.
* NHS experience.
* Experience with other IT packages such as Microsoft Teams.
Experience
* Ability to prioritise workload.
* Good communication skills and a sympathetic telephone manner.
* Ability to work under pressure.
* Flexible and adaptable.
* Dependable, reliable and able to work as part of a team or independently.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and therefore a submission for Disclosure to the Disclosure and Barring Service will be required to check for any previous criminal convictions.
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