White Goods Engineer – Field Based – Leicester [PAS138]
Salary: £27,000 - £36,000 basic + uncapped bonus (OTE up to £50,000+). Sign‑on bonus: £1,500. Full‑time, permanent role based in Leicester and surrounding areas.
Responsibilities
* Diagnose and repair at least four core domestic appliance types in customers' homes (washing machines, tumble dryers, dishwashers, refrigerators, electric ovens).
* Deliver excellent customer service during on‑site visits.
* Use intuitive software to manage your day, order parts and access job information.
* Maintain Pacifica's high standards in professionalism, reliability and safety.
Qualifications
* Minimum 2 years' experience in the white goods repair sector in a field‑based capacity.
* Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
* Full UK manual driving licence (max 6 points).
Benefits
* Competitive basic salary: £27,000 - £36,000 (based on experience & skill set).
* Uncapped performance bonus – OTE up to £50,000+.
* £1,500 sign‑on bonus.
* Modern company van with fuel card and optional private use.
* Tools, uniform, PPE, and tablet provided.
* Ongoing training including manufacturer‑led and City & Guilds Assured courses.
* Up to 33 days' holiday including bank holidays.
* Company pension and Death in Service benefit (3x salary).
* Employee perks: free Multi‑Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits.
* Daily parts delivery to a secure by‑box near your home.
* Monday to Friday working hours (approx. 9am‑5pm) with pre‑planned routes.
* Market‑leading job management software.
About Pacifica
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care. Our purpose is to keep households running while protecting the environment, and our vision is to care for our customers' appliances for a more sustainable world. We work with a small selection of the world's leading manufacturers, including Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000+ per year – plus a £1,500 sign‑on bonus.
Not in the right area for this vacancy? You can register your interest, and we’ll be in touch when a role becomes available near you: business.pacifica.co.uk/careers.
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