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Wholesale operations assistant

London
Elite Associates
Operations assistant
£25,000 - £35,000 a year
Posted: 19h ago
Offer description

Elite are proud to be partnering with a beautiful womenswear brand, seeking a
Wholesale Operations Assistant
to support the day-to-day running of it's international wholesale function.

This position requires strong problem-solving skills and the ability to work with both internal and external stakeholders (logistics, finance, sales teams, 3PL warehouse, couriers) to ensure operational excellence.

Key Responsibilities

* Act as the main point of contact for wholesale accounts, liaising with international partners.
* Communicate with wholesale clients to provide order updates, shipping schedules, and manage general enquiries (including after-sales and stock returns).
* Coordinate with logistics and warehouse teams to oversee shipments, deliveries, and returns.
* Prepare and issue shipping documentation (invoices, packing lists, customs forms).
* Collaborate with internal departments, particularly sales, to drive account growth and support reorders/swaps.
* Assist during wholesale markets, including sharing seasonal order confirmations.
* Provide administrative support to the wholesale operations team as needed.

Candidate Requirements

* Experience in wholesale, operations, or supply chain, ideally within retail.
* Strong organisational skills and attention to detail.
* Ability to multitask in a fast-paced environment and prioritise workload.
* Excellent verbal and written communication skills.
* Goal-oriented, self-sufficient, and committed to continuous improvement.
* Proficiency in Microsoft Office, with a working knowledge of Excel.
* Experience with ERP systems (e.g., NAV or similar).

Preferred Skills

* A second language (beneficial but not essential).
* Familiarity with fashion/retail industry cycles and terminology.

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