Overview
Being part of Cambridgeshire Fire and Rescue Service (CFRS) isn’t just about fighting fires—it's about making a difference through innovation, technology and collaboration. We’re looking for Emergency Call Handlers (Control). If you’re looking for a role where you can make a real difference while growing your career, CFRS could be the perfect place for you.
Salary: £28,865
Hours: 42 Hours Per Week
Contract: Permanent and fixed term opportunities available
Site: Service Headquarters, Huntingdon
About The Role
Within this integral role you will work within our Fire Control department and be responsible for the following:
* Responding to Emergency Calls to aid the effectiveness of Crews responding
* Maintaining information and equipment such as the availability of operations resources and supporting others where needed
* Taking responsibility for own personal performance
* Hours: You will normally work 42 hours per week, 4 on/ 4 off shift pattern.
About You
We welcome applications from all backgrounds and experiences, but the ideal person will be self-motivated, with the ability to deliver to high standards in a potentially stressful situation.
If you do not fully meet all of these requirements but believe that you can clearly demonstrate in other ways the range of valuable skills, experience, and knowledge recognised as relevant and important to this role, we would welcome hearing from you.
Why choose CFRS?
At CFRS, our people are our greatest strength. We take pride in our culture of inclusivity, collaboration, and professional development.
A Service That Values You
* 94% of our employees care about the future of CFRS
* 88% are proud to work for CFRS
* 78% would recommend CFRS as a great place to work
A Culture That Inspires And Motivates
* 81% our people would still like to be working here in two years time
* 83% feel motivated to give their best every day
* 82% are satisfied with CFRS as an employer
Opportunities for growth whether it’s learning new technologies, supporting projects, or gaining industry certifications, we support professional development every step of the way. A culture of innovation and inclusion we foster an environment where your ideas matter, and where every individual is valued, included, and empowered to excel.
When you join CFRS, you'll benefit from
* Career progression & specialist training — Whether you want to develop new skills, gain qualifications, or advance into leadership, we'll give you the opportunities to grow.
* Health & wellbeing support — Your wellbeing matters. We provide access to mental health resources, an Employee Assistance Programme, and occupational health services to support you throughout your career.
* A culture of inclusion & belonging — We don’t expect you to fit a mould; we want you to bring your whole self to the job.
* As a Disability Confident Employer, we're committed to creating a diverse and inclusive workplace, with inclusion ambassadors and networks in place to champion every member of our team.
Additional Rewards And Benefits
* 30 days annual leave, increasing with long service
* Public Holidays taken in accordance with Service Policies
* Competitive pension scheme
* Family-friendly policies
* Free on-site parking (site-specific)
* Access to Blue Light Discounts at hundreds of retailers and events
How to apply
To apply for this opportunity, please read the Recruitment Pack, complete an EDI Form, and send your CV and covering letter detailing your suitability for the role against the person specification in the Recruitment Pack to the address provided.
* Please note any CVs submitted without a covering letter will not be considered.
Closing date: 12noon 30 January 2026
#J-18808-Ljbffr