Digital Services Technical Assistant Job Ref: 25/CSG/08 Location: Townhall, Enniskillen Directorate: Corporate Services and Governance Reports To: Digital Services Officer Duration: Temporary 12 months (June 2025 June 2026) Hours of Work: 2-day week; 15 hours per week (Days will be agreed on appointment) Salary: SCP 3; £24,307 per annum (pro rata) £12.60 per hour Main Purpose of the Job Assist in a busy ICT Department, providing technical support as well as carrying out related ICT duties. Main Duties of the Post Assist with the provision of 1st line support and training for Council Employees and Members (Councillors) Assist with the configuration, deployment and maintenance of all desktop systems, including printers and mobile devices Assist with the management of the content of the Councils websites and intranet Log calls and arrange engineer support in the event of a software/hardware malfunction Maintain appropriate stock control of consumable supplies Conduct regular audits to ensure the integrity of ICT systems Maintain an inventory of ICT equipment, software and peripherals Setup, maintain and troubleshoot smart devices (iOS and Android) Other duties within the context of the post which may be allocated from time to time General Responsibilities Ensure full compliance with Health and Safety legislation and Council policy Implement the Councils Human Resources policies and procedures Comply with all Council policies including Code of Conduct and Working Relationship Protocol Promote equal opportunities and avoid discrimination Implement Financial and Procurement policies and procedures Maintain compliance with records management and data protection legislation Undertake duties in a way that enhances the image of Fermanagh and Omagh District Council The postholder is expected to be flexible and adaptable to meet changing organisational needs. Duties listed are not exhaustive.