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Company Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products. The Company operates in five categories: apparel, accessories, home, fragrances, and hospitality. The RL brands include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others. Ralph Lauren fosters a culture of inclusion and belonging for all employees.
Position Overview
As part of Ralph Lauren's Next Generation Transformation (NGT), the core operating systems will be replaced with a common ERP solution. The ERP+ program defines how the company will operate going forward and how the implementation will enable a global common way of working. This role supports the regional execution of wholesale order-to-cash initiatives and provides in-depth analytical insights and operational support, collaborating with cross-functional teams to ensure regional processes align with the global transformation strategy. Reporting directly to the Senior Wholesale OTC Manager, EMEA, the Wholesale OTC Manager (EMEA) will support regional execution of wholesale order-to-cash initiatives and drive alignment with global processes.
Essential Duties & Responsibilities
* Business Process & Functional Support: Collaborate with business partners to gather requirements and assist in design decisions for SAP functionality, leveraging out-of-the-box solutions aligned with the global Wholesale OTC design.
* Testing, Deployment & Training: Assist in coordinating User Acceptance Testing (UAT), planning deployments, and managing related communications or training activities.
* Training & Change Enablement: Contribute to the development of training materials and support onboarding of new processes and systems.
* Cross-Regional Collaboration: Act as a liaison between North America, EMEA, and APAC to support development of common processes and integrated testing across SAP and Edge systems.
* Regional SAP Support: Provide regional support for SAP functionality, assisting Wholesale Services, Retail, Finance, and other system partners with SAP-integrated or cross-functional processes.
* Integration & Reporting: Define requirements for integrated Edge systems (e.g., Salesforce/B2B, NuOrder) that work closely with SAP; analyze platform-to-platform integrations to migrate key processes such as outbound customer master, pricing, material master, and inbound order integration flows.
* Operational Reporting: Develop operational reporting to support ongoing business needs.
* Third-Party & Inter-Departmental Coordination: Assess impact on third parties (e.g., RL B2B customers) and contribute to the deployment plan for a successful system launch in Wholesale areas.
* Logistics & Finance Collaboration: Work with logistics and finance teams to ensure seamless B2B downstream shipping, invoicing, and returns management; support pricing, supply protection and market alignment.
* Travel & Global Collaboration: This is a global program requiring travel and collaboration with stakeholders across the globe.
Experience, Skills & Knowledge
* Relevant experience in a role supporting wholesale order-to-cash processes or ERP implementations.
* Strong understanding of wholesale business operational processes within an international fashion apparel or vertically integrated retail environment is desirable.
* Exceptional analytical skills with the ability to translate complex data into actionable plans.
* Excellent written and verbal communication skills; able to work across functional teams and engage with senior stakeholders.
* Familiarity with ERP systems (especially SAP) and integrated platforms such as Salesforce/B2B and NuOrder.
* Knowledge of EDI Wholesale processes and configurations is desirable.
* Proven ability to work in a fast-paced, team-oriented environment with a pragmatic, problem-solving mindset.
* Strategic vision with a hands-on approach to achieving results; comfortable engaging with cross-functional teams to support a global process framework.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Sales and Business Development
Industries
* Advertising Services
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