Our name says it all. We’ve been putting our Faith In Nature since 1974, both in the natural products we create and, more recently, as an active stakeholder within the company.
In 2022, we became the first company in the world to make Nature a director, incorporating the Rights of Nature into our reason for being.
Now in our 52nd year and a thriving B-Corp, we have plenty of stories to tell — as we continue to change the narrative, champion the natural world and double down on our founding principles: to make natural products accessible to all.
Location: Hybrid (northern based with access to Manchester office 3 days per week, with UK travel)
Reports to: Head of Retail / Commercial Channel Director
About the Company:
We are a fast-growing UK FMCG business within the health, beauty, and personal care sector, known for delivering high-quality, natural and sustainable products that feel good and do good. Our brand is highly trusted and present across multiple retail and e-commerce channels. We are now looking for a driven National Account Manager to join our commercial team and help accelerate our next phase of growth.
Role Overview:
The National Account Manager will take ownership of key retail accounts; driving profitable growth, maximising brand visibility, and developing long-term strategic partnerships. This role is ideal for someone with a passion for natural & sustainable health and beauty who thrives in a fast-paced, entrepreneurial environment. The role requires someone who is confident with the skills required to manage an established account whilst also having the tenacity, creativity and drive to win new business and accelerate growth across their wider portfolio of accounts.
Key Responsibilities:
* Manage and grow key strategic accounts within the UK retail landscape (Holland and Barrett, Boots, TK Maxx. Pets at Home)
* Develop and execute annual joint business plans (JBPs) in collaboration with key customers to achieve sales, profit, and brand growth targets
* Proactively investigate new business opportunities, develop commercial rationale to create a compelling business case to prioritise opportunities
* Negotiate trading terms, promotional plans, and product listings to maximise category share
* Review promotions strategically, understand the role of each promotion and clearly identify the return on investment and benefit to the business / customer to ensure maximum impact on both sales and profitability
* Analyse sales data and market insights (e.g., Nielsen, retailer EPOS) to identify growth opportunities and optimise performance
* Work cross-functionally to problem-solve with Marketing, Supply Chain, and Finance, delivering seamless account management and high service levels
* Monitor competitor activity and market trends to inform product positioning and promotional strategies
* Forecasting and budgeting: Deliver accurate volume, revenue, and profitability forecasts
* Drive brand visibility and compliance both in-store and online
What We Offer:
* Competitive base salary + performance-related bonus
* Hybrid working model
* 4 day working week
* Opportunities for career development within a fast-growing UK and international business
* A supportive, collaborative, and innovative culture at the forefront of business innovation
How to Apply:
* If you’re passionate about our industry and want to play a pivotal role in shaping our brand success across major UK retail channels, please send your CV and cover letter to Helen Cooper: Hcooper@faithinnature.co.uk