Principal GPU/ML Software Applications Engineer
Job ID: 2025-16440 | Date posted: 17/12/2025 | Location: Hsinchu, Taiwan; Cambridge, United Kingdom | Category: Applications Engineering
Do you want to help Arm's partners build real‑world solutions based on Arm GPU and ML technology? This is an excellent opportunity to join Arm's Sales and Partner Enablement group as an Applications Engineer! Our partners range from large semiconductor houses to small start‑ups, all of them are building new exciting products. This role gives you the possibility to be on the forefront of technological evolution and accelerate innovation.
Job Description
As a GPU/ML Software Applications Engineer, you will demonstrate your technical and customer‑facing skills to support partners in overcoming technical challenges, primarily focusing on GPU and ML/AI software products. Your role involves understanding customer objectives, analysing requests and issues, and providing effective solutions. You will develop and deliver training courses to customer development teams, offer reviews and advice on GPU, ML, and AI use cases and product integration, and provide technical support for issue debugging. Collaborating with GPU and ML engineering teams, you will advocate for customer needs to drive product improvements and facilitate the adoption of new GPU and ML technologies. Additionally, you will identify and report product defects, provide debug patches, review partners’ use cases, and periodically develop debugging tools, application notes, example source code, and knowledge base articles.
Responsibilities
* Provide high‑quality technical support for Arm ML, AI framework, and GPU drivers, including detailed technical investigations, issue triage, and performance optimisation recommendations.
* Collaborate with GPU driver design/ML engineering and product management teams to enhance partner experiences and influence GPU/ML feature development and roadmaps.
* Develop and deliver technical training courses on Arm ML, AI framework, and GPU drivers, both onsite and remotely.
* Test and validate Arm ML, AI framework, and GPU driver releases, providing feedback to the design team before release to partners.
* Develop ideas to improve Arm ML, AI framework, and GPU driver debugging methodologies and tools for efficient issue resolution.
Required Skills And Experience
* Proven experience in GPU driver, graphics application development, and technical support roles.
* Demonstrated and proven experience with Machine Learning applications and frameworks.
* Proven experience in Graphics APIs such as Vulkan, OpenGL ES, OpenCL, and Direct3D, and familiarity with graphics application development processes.
* Experienced in embedded software development.
* Experience in Linux kernel driver development.
* Good communication skills for collaborating with remote teams across different time zones.
Nice To Have Skills And Experience
* Experience with operating systems such as Android, Linux kernel, and Windows.
* Experience with Windows WDDM or Linux kernel driver development.
* Experience in compiler development.
* Open Source software development.
* Experience with AI frameworks (TensorFlow, PyTorch, ONNX).
* Knowledge of multimedia use cases including video, camera, display, and GPU.
* Awareness of hardware architecture principles.
In Return
You will have the opportunity to demonstrate technical expertise and leadership skill to engage with GPU/ML design and Product management teams to influence product design and roadmap. You will work closely with highly skilled GPU/ML engineering teams globally on ground‑breaking new GPU/ML technology. You will be empowered to continually identify and roll out improvements to our ways of working, while being supported by a team with varied strengths of GPU/ML software and hardware application engineers.
10x Mindset at Arm
At Arm, we believe progress happens when people are empowered to think bigger and push beyond what seems possible. Our 10x mindset is about curiosity, ambition and creating impact that will be used by millions. We learn fast, prioritise collaboration and turn bold ideas into real technology. We look for people who are inspired by this way of working and want to grow in an environment where bold ideas are welcomed. Read more about how we bring the 10x mindset to life on the Arm blog.
Accommodations at Arm
At Arm, we want to build extraordinary teams. If you need an adjustment or an accommodation during the recruitment process, please email accommodations@arm.com. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation or adjustment requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud, or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process.
Equal Opportunities at Arm
Arm is an equal‑opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hybrid Working at Arm
Arm’s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team’s needs. Details of what this means for each role will be shared upon application.
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