IT Engineer
Norwich (5 Days on site)
Salary: £27,500 - £39,000 (DOE)
REED Technology are working with a well-established organisation based in Norwich who are looking to recruit an experienced IT Engineer to join their team.
This is a fantastic opportunity for a technically skilled and customer-focused individual to support a diverse range of IT systems across commercial, governmental, and educational environments.
Key Responsibilities:
Install and configure hardware, operating systems, and applications
Monitor and maintain computer systems and networks
Provide face-to-face and remote support to users
Diagnose and resolve hardware/software faults
Replace components and support application rollouts
Set up user accounts and manage password issues
Respond to call-outs within agreed timeframes
Maintain documentation and produce relevant reports
Build strong working relationships with clients and colleagues
Test and evaluate new technologies
Carry out other duties as directed by senior staff
Skills & Experience:
Commercial experience in IT support
Strong customer service and communication skills
Full, clean UK driving licence
Proficiency in Windows, Server OS, Microsoft Exchange (SMTP, POP3, IMAP)
Working knowledge of Active Directory, TCP/IP, IP Routing, DNS, DHCP
Familiarity with Microsoft Office applications
Ability to pass a DBS check
MCSE and/or CCNA certification (desirable)
Key Attributes:
Self-motivated and proactive
Professional and confident communicator
Strong attention to detail and organisational skills
Logical thinker with a technical mindset
Reliable team player with excellent time management
Apply today using the link provided if you are interested in the opportunity.
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