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Job Overview
Job Overview
We are looking to recruit an enthusiastic, motivated person who will provide medical records support for the Central Mental Health Service
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role.
Main duties of the job
T h e M e d i cal R e c o r d s C l e rk w i ll b er e s p o n si b l e f o r p r o v i d i n g a n e ss e n t ial s up p o rt s e r v i ce i n t h ec o n t i n u i n g c a reofpa t i e n t s, e nsu r i ng t hat t h ecasenotesare a t t h erig h tpla c e a t t h eri g ht t ime.
To a c t iv el y p r o m o t et h e v i s i o nfor t h e H e a l t hReco r d s s e r v i c e w or k i n g t o w a r d sa D i g i t a l R e c o r d s f u t u r e and s u p p or tt h e d e l i v er yof m o d e r n i s a t i o n p l a n s f o r H e a l th R e c o r d s. T h i sw il l r e q u i r e t h e p o s t h o l d e r to s upp o r twi t ht h e d e l i v eryoftheBCUHeal t hR e cords O pera t ionalPlan b ysu p p o r t ing t he M edical RecordsSup e rvis or .
T h e post h olderwillc r o s sc o verinallas p ec t s o f t h ero l eincl u din g, t hep u lling,f i l i ng, pruning, de s t r uc t i o n, p r e p ara t i o n, a mal g a m a t i o n a n ds e c u re t r a n s p o r t a t i o n / de l i v e r y o f t h eca s e n o t e s. P r o v i d i n ga p r o f e ss i o n al a n def f ic i e n trec e p t i o ns e rviceasrequ i r ed, e nsur i ng t h a tallpa t i e n t s a nd visi t orsare w e lcom e d i nan a pprop r i a t ema n n e r.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Essential Criteria
Qualifications and / or Knowledge
Good standard of education, GCSE Maths and English Grade C or above, or equivalent qualifications
Basic knowledge of principles of confidentiality
NVQ Level 2 Customer Services, or equivalent knowledge & experience, or willing to work towards
Desirable criteria
NVQ or equivalent qualification / experience
Knowledge of NHS Records Management legislation
Experience
Essential criteria
Experience of working with Microsoft packages
Desirable criteria
NHS experience
Previous Administrative and Customer Service experience
Working with filing procedures
Aptitude And Abilities
Essential criteria
Good written & verbal skills both face to face and on the telephone
Attention to detail
Methodical approach
Ability to organise and prioritise own workload
Ability to exert light/moderate physical effort when handling equipment i.e. trolleys and mobile racking, and to lift,fileTransfer case notes from one location to another, to sort and reorganise appropriately
Desirable criteria
Investigative skills
Values
Essential Criteria
Self-motivated, hardworking & enthusiastic
Presents self as courteous, respectful and helpful
Good interpersonal skills, ability to empathise
Commitment to providing patient centred care
Ability to work autonomously Discreet and confident
Seniority level Seniority level Entry level
Employment type Employment type Full-time
Job function Job function Health Care Provider
Industries Hospitals and Health Care
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