Attewell is a fast-growing Aerospace manufacturing business based in Hayes, Middlesex. We have a highly prestigious and demanding customer base, and we now looking to recruit an Inside Sales Coordinator to support our sales department. We value diversity highly at Attewell, and we’re able to offer an attractive and flexible package of working patterns and benefits to cater for people from a wide range of backgrounds and personal circumstances. Role Profile We are looking for a proactive and detail oriented Inside Sales Coordinator to support our Sales and Bid function. This role plays a key part in managing customer RFQs and bid packages, ensuring timely, accurate responses, and supporting the conversion of quotations into orders. You will work closely with the Sales Team, Sales Executive, and internal stakeholders to deliver an exceptional customer experience. Key Responsibilities · Management of customers RFQs (Request for quotations) and bid packages · Download of any RFQ/ bid related data via data boxes/ online portals etc · Respond to customer enquiries within agreed timescales · Proactively Carry out the follow up process on ‘sub £10k’ opportunities over the phone and email · To gather marketing data to enable Attewell to quote competitively in order to win business. · Summarise the RFQ/ bid request and regularly report back to the Sales Team · Updating Sales weekly and monthly reports and distributing to the business leads · Follow up on agreed sales leads and opportunities to develop new business and maintain existing customer relationships · Monitor progress of quotes and opportunities, supporting conversion and pipeline visibility · Update the company’s SAP system accurately with Sales information by following procedures. · Maintain accurate sales data and ensure compliance with internal processes · Providing an exceptional service to all customers. Keeping yourself updated with their relevant developments and changes. · Carry out any other ad hoc or general office duties as required and requested by the Sales Executive. Key Experiences & Characteristics · Able to build and maintain effective and productive relationships with customers and internal stakeholders · Minimum of 2 years Sales and Customer Service experience is preferred and must have worked in an office environment · Able to manage time effectively, prioritise tasks and achieve set targets · Able to work well under pressure and tight timescales · Keen attention to detail and accuracy · Excellent communication skills, hardworking and flexible Qualifications and Experience Levels: · Previous experience of working in an office environment · Computer literate with a good working knowledge of Excel · Experience or knowledge of SAP is desirable but not essential · Basic presentation skills · Maths and English to GCSE level C/4 standards Working hours This is a full-time role working 37.5 hours per week. Monday – Thursday from 8.15am to 5.00pm and Friday 8.15am to 12.45pm. Excellent Employee Benefit – Perm staff · Attractive salary dependent on experience · 23 days annual leave, plus paid bank holidays · A flexible, supportive work environment with a diverse team · Employer pension contribution · Group Critical Health Insurance · Group Death in Service · Eligible for bonus based on company performance · Attractive enhanced maternity/paternity benefits