Document Specialist Manager (Remote)
Leading global law firm is seeking a skilled Document Specialist Manager to lead and develop its team in London – you'll oversee the creation and management of legal documents, support fee earners and business services, and ensure the highest standard of client-focused service, leveraging your expertise in IT applications and law firm processes.
* Competitive salary
* Fully remote working
* Generous employee health, wellness & lifestyle benefits
* Applicants must be based in the UK (must be comfortable travelling to London if required)
* Offices in Central London
Document Specialist Manager Key Responsibilities:
* Directly manage the Document Specialist team, ensuring tasks are allocated effectively and workload is balanced
* Monitor resource levels, utilisation, and unplanned absences; conduct return-to-work interviews as needed
* Lead the annual performance review process and handle employee relations issues in collaboration with HR
* Maintain daily visibility and accountability for delivering consistent, high-quality, client-focused support
* Collaborate with fee earners to anticipate deadlines, projects, and key timescales, planning resources accordingly
* Build strong relationships with Managers, Talent, Partners, and other key stakeholders
* Drive continuous improvement by identifying and implementing service enhancements
Document Specialist Skills & Requirements:
* Experienced Document Production Specialist within a law firm environment is essential
* Applicants must have workflow allocation or team lead / supervisor experience
* Self-motivated, disciplined, and solutions-oriented
* Comfortable multitasking in a fast-paced environment
* Strong IT skills across Microsoft Word, Outlook, PowerPoint, Excel, Digital Dictation, DocXtools, Visio, VNC, and Adobe Acrobat Professional