Vehicle Service Advisor Vacancy in Treforest Are you an experienced automotive customer service professional seeking a new challenge? Our client, a reputable multi-franchised approved car dealership in Treforest, is hiring a Vehicle Service Advisor. This is an excellent opportunity to join a well-established team, providing high-quality service within a professional environment. Benefits: Competitive starting salary up to £29,750 per annum Uncapped monthly bonus earning £500 - £1,000 Monday to Friday working hours, no weekends Get a £30 gift voucher from the brand for every service plan sold Paid overtime at time and a half Increasing holiday entitlement after three years (22 days plus bank holidays, rising to 25 days) Full manufacturer-accredited training to enhance your skills Staff discount scheme and benefits for family and friends Long-term career advancement opportunities within a established local business Pension scheme Duties of the Service Advisor: Greet customers and manage their service requirements efficiently Liaise with the workshop team to chase work in progress Schedule services, maintenance, and repairs for customer vehicles Upsell additional products and services to maximise customer satisfaction and revenue Keep customers informed on vehicle progress and findings Arrange courtesy vehicle bookings as necessary Maintain accurate records using DMS systems (Pinewood Pinnacle preferred) Deliver exceptional customer service, fostering long-term customer relationships Support team members to meet dealership targets and customer satisfaction standards Requirements: Previous experience as a Vehicle Service Advisor is highly advantageous Customer-focused with excellent communication skills Strong organisational skills and proficiency with Microsoft Office and DMS systems Valid UK driving licence with minimal points Motivated to provide outstanding customer service and contribute positively to the team Experience in a similar customer service role outside the motor trade will be considered Take the next step in your automotive career by applying for this Vehicle Service Advisor role. Our client offers a supportive work environment, ongoing training, and excellent earning potential within a respected dealership. Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Treforest and Rhondda Cynon Taff, today to discover more about this fantastic Service Advisor opportunity.