Business Area: Nestlé UK&I
Sales Support Specialist – 12 mth Fixed term contract
Location: York (Hybrid working – approx. 2-3 flexible days a week in our office)
Salary: £27k To £30k Dependent Upon Experience
Benefits
* Potential, discretionary annual bonus
* 12 flexible days on top of 25 days annual holiday entitlement pro rata
* Generous pension scheme
* 2 paid volunteering days
* A focus on personal development and growth
Position Summary
What can you expect from a career in the Nestlé Sales Team? Being a Sales Support Specialist at Nestlé is about being passionate about the commercial elements of the business and demonstrating great customer service to support internal customers (UK&I NIM Sales Teams), in order to support the external commercial relationship with our customers. As Sales Support Specialist, you’ll play a key role within the Sales Commercial Excellence Team and will be responsible for working closely with the Customer Business Teams to deliver right first time, quality administrative services to support the monthly planning processes & accurate execution of our Customer Plans.
Your impact
* Responsible for the accurate completion of Customer Data Requests including but not limited to New Line Forms, Product Information, Supplier Forms, Barcodes & Imagery.
* Responsible for the management of PO Requests – ensuring the accurate raising of Purchase Requisitions, Goods Receipting and communication of order status to relevant parties.
* Responsible for processing Sample Orders, placed on behalf of the Customer Business Teams, ensuring CBT adherence to the Samples process, correct Cost Centre Management and clear communication of supply issues.
* Support the Sales Team with Customer Master Data Creation & Change queries relating to Sold To/Ship To and Hierarchies – aligning with NBS Lisbon on the processing within GLOBE.
* Adherence to defined SLAs for all Sales Administration Processes via proactive management of the NUK Sales Support Mailbox and effective workload management.
* Responsible for ensuring Nestlé best practice & compliance standards are adhered to through all administrative processes and all supporting standard routines are fully up to date.
* Responsible for problem solving & root causing process issues – collaborating with other functions to continually improve & drive a right first-time approach in the submission & execution of Sales Support requests.
Your ingredients for success
This is a fantastic entry position if you are looking to really start your commercial career. Ideally you already have administration experience under your belt and you will be tenacious, detail focused and have a right first-time mindset. You’ll enjoy working to deadlines and thrive in an environment where priorities can change. You will have great Microsoft skills (Excel, Word, Outlook) and demonstrate strong organisational skills. You will be a driven, conscientious team player.
In return we will offer you all the support and training you need to be successful in this role.
Equal Employment Opportunity
At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.
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