We're on the lookout for a Customer Support Specialist to join an awesome, award-winning company in Altrincham. Our client is searching for someone who's a whiz at solving customer problems in a flash and providing fantastic service. You'll be part of a fun team in the vibrant Altrincham area, helping new customers as they start their exciting business journeys.
With a starting salary of £28,750, this role offers a fantastic opportunity to showcase your customer care skills. You'll be part of a supportive team that values continual development and encourages you to learn new skills. Enjoy regular social events and genuine career growth opportunities.
Our client is dedicated to providing exceptional customer service and supporting their team members' professional growth. They are based in Altrincham and offer a dynamic and supportive work environment.
As a Customer Support Specialist, your responsibilities will include:
Proactively nurturing existing customer relationships with outstanding service.
Resolving customer issues and complaints swiftly while maintaining relationship integrity.
Ensuring compliance processes are adhered to at all times.
Communicating effectively with customers via phone, email, and written correspondence.
Meeting service level agreements within the Personal Support Team.
Supporting new customers through their initial learning curve.
Package and Benefits:
The Customer Support Specialist role comes with a comprehensive package, including:
Annual salary of £28,750
Office hours Monday to Friday, no weekends
Yearly salary reviews
23 days holiday plus bank holidays
Annual company bonus
Regular social events and incentives
Genuine career growth opportunities
About You
The ideal Customer Support Specialist will have:
A strong desire to resolve customer issues efficiently.
Excellent attention to detail in all tasks.
Commitment to providing outstanding customer service.
Enthusiasm for learning and personal development.
Flexibility to undertake specific projects as required.
If you're interested in roles such as Customer Support Specialist, Client Relations Advisor, Customer Experience Representative, Customer Success Agent, or Customer Service Coordinator, this Customer Service Advisor position could be the perfect fit for you.
If you're passionate about delivering exceptional customer service and looking for a role that offers growth and development, consider applying for the Customer Service Advisor position. Take the next step in your career and join a company that values your contribution. Call Jenni on (phone number removed) for more information
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