This is a client facing role and responsible for delivery of project co-ordination / administration activities for Customer business ensuring that clients needs are met as the project evolves. This job description details the role expected, but not limited to an Administrator/Coordinator. Primary Tasks: * Single point of contact for day to day request activities/queries * Stock Management * Monthly Billing * Change management process * Attend Governance meetings/conference calls * Manage/Maintain service risks and issues * Attend and produce reports for the service review meetings (on or offsite). * Ensuring cost effective delivery of service * Planning, coordinating and monitoring the receipt and dispatch of goods * Producing regular progress reports and statistics on a daily, weekly and monthly basis * Responding to and dealing with customer communication by email and telephone in a timely manner * Forming / developing good relationships with work colleagues * Adhere, at all times, to company policies and procedures * Maintaining computerised admin (often in spreadsheet form) * Database record management and updates * Must be prepared to work a certain amount of overtime when required to do so Skills and Attributes * Mature and logic approach to problems * Proficient in the use of MS Outlook and MS Office (predominantly MS Excel) * Customer faci...