We are recruiting: Technical Fleet Administrator
Location: Croft (Office-based)
Hours: 21 hours per week (flexible across 3–5 days; school-friendly hours available)
Contract: 3–6 months initially, with strong potential for extension
Start: ASAP (informal face-to-face interviews taking place promptly)
We are seeking for a Technical Fleet Administrator to support its Driver & Vehicle Management Team within the Environment & Transport sector of a local authority. This is a front-facing, office-based role providing administrative, technical and customer-focused support to ensure the efficient operation, compliance, and maintenance of a large vehicle fleet.
The successful candidate will join a supportive team environment, with full training provided.
Daily responsibilities:
1. Provide day-to-day administrative support to the fleet team and wider department
2. Act as the first point of contact for internal and external customers, handling enquiries and complaints professionally via phone and face-to-face
3. Work closely with workshop management to resolve customer queries
4. Maintain and update the vehicle management system, ensuring all data is accurate and compliant
5. Process invoices, check pricing, collate worksheets and support re-charging activities
6. Handle financial queries from suppliers and support invoice and payment processes
7. Communicate and rearrange vehicle maintenance schedules with clients
8. Assist in monitoring supplier performance and contribute to service evaluations
9. Record and understand performance information relating to operational equipment and Health & Safety
10. Support vehicle insurance claims by providing accurate documentation
11. Prepare for fleet meetings, including taking and distributing minutes
12. Run management reports to aid performance monitoring
13. Identify and escalate inefficiencies and errors, contributing to continuous improvement
14. Manage information securely and report any potential data breaches in line with policy
Candidate Requirements:
15. Well-organised with strong attention to detail
16. Confident working with data, systems and administrative processes
17. Comfortable in a customer-facing role, both in person and over the phone
18. Strong communication skills with the ability to build positive working relationships
19. Able to work collaboratively within a busy, fast-paced operational environment
20. Experience in fleet, workshop, transport or similar operational support settings is beneficial but not essential
Additional Information
21. Occasional work outside standard office hours may be required
22. The organisation is committed to equality, diversity and inclusion, and reasonable adjustments will be made as needed
If you are interested, or would like more information please apply below!