Overview
Warranty Claims Administrator - Warrington
Basic Salary £26,000
35 Hours per week - Monday to Friday. No weekends.
Leading Automotive Business & Warranty Provider. Our client is seeking a Warranty Claims Specialist to join their expanding team in the Warrington area.
Responsibilities
* Proactively process all telephone claims efficiently and within the limits of authority, ensuring compliance with company policy.
* Provide clear and comprehensive updates to claimants regarding the status of their claims, including detailed explanations when a claim is rejected or adjusted.
* Process claims payments within the limits of authority, adhering to company policies and the product's terms and conditions when requested.
* Deliver an excellent customer experience, ensuring all customer interactions are handled professionally and efficiently.
Qualifications & Experience
* Able to demonstrate excellent customer service skills
* General IT / PC skills and experience with Microsoft Office applications
* Motor Trade Warranty or Motor Vehicle mechanical knowledge or experience
* Efficient time management to organise work to meet specific objectives
* Attention to detail
* Good teamwork
Benefits
* 25 days annual leave, plus Bank Holidays (increasing with service)
* Holiday purchase scheme
* Employee discounts
* Enhanced Maternity & Paternity pay
* Great pension
* Private Healthcare
* Monday to Friday working pattern
How to Apply
If you, or someone you know, is interested in this Warranty Claims Administrator role, or any other Automotive Jobs in Staffordshire or Cheshire, please contact Matt Cross at Perfect Placement Today!
Perfect Placement UK Ltd are specialists in Automotive Recruitment. If you are looking to advance in your Motor Trade Career, contact our expert automotive recruiters today to see how we can help with your Motor Trade Job search.
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