Overview
As a Crew Member, you'll make it happen, whether you're preparing food, serving on the till or looking after our customers' needs.
McDonald's is committed to a safe, inclusive workplace with opportunities for development and a clear pathway to progression.
Responsibilities
* Consistently deliver the highest standards of quality, service and cleanliness in the restaurant.
* Provide friendly, fast and accurate service.
* Complete tasks and activities in line with training, company guidelines and management direction.
* Follow all workplace safety, security, and food hygiene procedures.
* Treat all customers and colleagues with courtesy and respect, working as a supportive team member.
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Be part of a team that delivers a great customer experience in a fast-moving, high-energy environment, with a genuine smile and positive attitude.
Recruitment and application support
Olivia is our friendly virtual assistant designed to help streamline parts of the recruitment process. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates to help make the application process smoother and easier to navigate. Olivia does not make hiring decisions; those are made by human recruiters.
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents can be found here. You will need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable).
Interview and career prospects
The interview is an essential part of our hiring process. It typically covers values and attitudes and allows you to show why you’re the right person for the job. We look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience. Our employees tend to stay long term because of the flexible work environment and progression opportunities. Many leaders began as crew members.
Benefits and working conditions
* Holiday pay, service awards, meal allowance, employee discounts from top brands and more.
* Premium Shift pay for overnight hours (midnight to 5am).
* Above minimum wage for all team members, with holiday and sick pay, and employee discounts at over 1,600 retailers.
* Flexible scheduling and a stage-based career path within the business.
Other frequently asked questions
* Pay frequency varies by restaurant ownership (franchised vs company-owned).
* Most locations operate with varied shifts; many restaurants are open 24 hours.
* Uniform provided; wear permitted standard attire as part of the role.
* We promote our employees and encourage internal progression.
* Minimum age requirements apply based on location.
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