Wates Group is looking for an experienced Resident Liaison Officer (RLO) to join the team in Swindon. In this key role, you will support planned retrofit works in social housing, acting as the primary contact for residents and site teams.
The ideal candidate will demonstrate strong communication skills, manage expectations, and resolve complaints effectively, ensuring a smooth customer journey. This position offers ongoing development opportunities and the chance to make a real difference in the community.
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