My client, a respected and established Wealth Manager, currently have an opportunity for an experienced Senior Financial Planning Administrator to join their friendly Birmingham team.
Key Responsibilities
* Provide end‑to‑end administrative support to a team of Financial Planners
* Prepare pre‑meeting packs, engagement letters and client documentation
* Maintain accurate client records and workflows using Intelligent Office (IO)
* Process new business, fund switches, cash management and platform transactions
* Monitor pipelines and proactively update planners on case progress
* Support Annual Reviews in collaboration with Financial Planners and review teams
* Liaise with product providers, platforms, paraplanners and third parties
* Conduct four‑eye checks and support quality control processes
* Complete AML checks, including client ID recording and electronic verification
* Generate client valuations and assist with invoicing
* Support trust administration and death claims where required
* Act as a subject‑matter expert in specific areas (e.g. trusts, DB pension transfers)
* Assist in mentoring and training trainee / apprentice FP administrators
* Handle client and provider phone queries professionally
Candidate Profile
* Ideally 3 plus years experience in a Financial Planning support role from the independent sector
* Good all round knowledge of pension and investment products
* Excellent attention to detail and organisational skills
* Strong written and verbal communication skills
* Client‑focused, professional and collaborative approach
* Ability to manage multiple cases and deadlines in a regulated environment
In return my client offers a generous remuneration package, hybrid working (1 - 2 days from home), a friendly working environment and excellent benefits package.
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