Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry, and play a key role in ensuring the successful delivery of a premium IT support service.
Key Responsibilities
1. Deploy patches on all machines (excluding servers) in collaboration with client,
2. Validate and implement updates of business applications on the current master image based on Windows 10,
3. Validate the master on all new machines in case of acquisition of new model of machines,
4. Support and document IOS issues (iPhone / iPad),
5. Identify and document tasks that can be handled by L1 and L2 - ...