Customer Service Representative - CT3 Centrium, St. Albans, AL1 2RD, United KingdomCategory: CorporateJob Type: Full time As a Customer Service Representative, you will be responsible for all aspects of account management for several National, Key, and Independent retail accounts stocking Skechers footwear.Do you have excellent customer-facing communication skills and the ability to effectively resolve queries? If so, we want you to join our team as a ‘Skechers Customer Service Representative’.You will be responsible for liaising with our wholesale customers and other key internal departments daily, aswell as effectively managing our orderbook to ensure our customers wholesale orders are running on time and all delivery requirements are properly communicated. Working closely with our US and EU allocation teams, our sales team, and our warehouses, you will be the key contact in ensuring the orders run smoothly from point of order to delivery and ensuring our orderbook is a true reflection of expected sales.With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of wholesale with Skechers! We want you to be yourself and feel welcome when you join us.This role is office based in our St Albans Head Office. What we’re looking for: Strong communication, interpersonal skills; articulate with excellent written English.Professional, friendly, approachable, and confident liaising at all levels.Positive, self-motivated, and able to work independently or as part of a team.Detail-oriented, organised, numerate, and accurate in data entry.Proficient in MS Office (Word, PowerPoint, Excel, Outlook).Able to interpret customer orders, emails, safety rules, policies, procedures, and operating/maintenance instructions.Creative, forward-thinking, and able to think outside the box.Knowledge of the fashion and/or footwear industry. Skechers offers: Competitive salary and benefits package Opportunities for career growth and development A fun and dynamic work environment Product discountFree onsite parkingFind out more about our benefits and perks once you’ve applied!This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers. Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.BE YOU – FEEL WELCOME About SkechersSkechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.Be You - Feel WelcomeSkechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.