RLE International is working on behalf of their Essex based Automotive Client, who are currently looking for a Recall Program Coordinator to support and join their expanding team. Position Description: Recall Program Coordinator Marketing & Sales Operations Rate: £29.59 (Via Umbrella PAYE) increasing to £37.25 after 12 weeks under AWR’s – Agency Worker Regulations. Responsibilities: This important and high-profile role provides key project management in launching Field Service Actions (Safety Recalls, Customer Satisfaction Programs, Update Prior to Sale and Warranty Extensions): * Develop cost effective dealer repair strategies for vehicle concerns. * Create Dealer Bulletins, Service Instructions and Customer Letters * Set-up affected vehicle populations in PTS, GRID and GCAMP systems. * Work closely with the Office of General Council. * Work with translations agencies. * Liaise with Market Surveillance Authorities and other Government and regulatory agencies across Europe regarding announcements of potential Safety, Compliance or Emissions Recalls, and monitoring and reporting progress. * Liaise with all National Sales Companies in Europe and Global Offices. * Liaise with client’s parts Supply Chain Management. * Liaise with Public Affairs, Customer Experience Teams, and Customer Contact Centres. * Be an active member of the Government Enquiry Review Comm...