Were recruiting an experienced Income Officer on behalf of a well-established local housing association in Birmingham. This Income Officer position is a temporary opportunity offering a varied caseload and the chance to play a key role in supporting tenants while protecting rental income.
The Role
Youll be responsible for managing rent accounts across a defined patch, taking a proactive and structured approach to income recovery.
Key responsibilities of an Income Officer include:
Managing rent accounts and arrears for a patch of properties
Engaging with tenants to prevent arrears and agree repayment plans
Taking appropriate recovery action in line with policy and legislation
Preparing and progressing legal action, including court proceedings and possession claims
Attending court where required
Working closely with housing management, legal teams, and external agencies
Effectively managing your own diary and workload
What Were Looking For: Previous experience as an Income Officer within a housing association or local authority
Strong knowledge of income recovery and housing legislation
Experience preparing cases for court and attending hearings
Confident communication and negotiation skills
Ability to manage a patch and work independently
Full UK driving licence and access to a vehicle (essential)
Whats on Offer for this Income Officer role:
Temporary contract
Competitive hourly rate
Opportunity to work with a reputable local housing association
A busy, engaging role with responsibility from day one
If this Income Officer role is of interest, please apply or contact
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