Customer Account Coordinator Shipley | Office-based Temporary (Mid March end date with potential to be extended) | Full-time We are currently recruiting for a Customer Account Coordinator to join a well-established and reputable organisation based in Shipley. This is an excellent opportunity for someone with a strong administrative or sales support background who enjoys working in a customer-focused, fast-paced environment. The Role Reporting to the Sales Administration Supervisor, the Customer Account Coordinator will play a key role in supporting the Sales function by preparing quotations—primarily for Spares customers—as well as providing support to Engineering Sales and Service when required. You will act as a key point of contact for customers, ensuring a high standard of service and efficient order processing. Key Responsibilities * Handling customer enquiries via telephone and email * Preparing and issuing quotations * Processing customer orders and managing follow-up communications * Managing sales correspondence and related documentation * Liaising with internal departments to ensure smooth order fulfilment * Providing general administrative support to the Sales department * Offering cover across other sales administration areas when required About You You’ll be an organised, proactive individual with strong communication skills and a commercial mindset. You’re comfortable managing multiple priorities and thrive both independently and as part of a team. Skills & Experience Required * Previous experience in an administration or sales support environment * Confident in dealing with customers by phone, email, and face-to-face * Excellent written and verbal English * Strong attention to detail and high levels of accuracy * Good IT skills, including Microsoft Office * Ability to work under pressure and meet deadlines * A flexible, hands-on approach with a willingness to learn What’s on Offer * £15.21 per hour * 37.5 hours per week, flexible around the core hours of: Monday to Thursday: 9:30 to 12:00 and 14:00 to 15:00 Friday: 9:30 to 13:00 * Supportive team environment * Opportunity to develop within a well-structured Sales function If you’re looking for a varied and customer-focused role where your organisational skills will really make an impact, we’d love to hear from you