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Base pay range
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Facilities Manager – Cheltenham
I am working with a growing law firm as they recruit for an experienced Facilities Manager to take ownership of the day-to-day running of their Cheltenham office.
As Facilities Manager you will be the go-to person for ensuring everything runs smoothly – from managing contractors and suppliers to keeping their office environment safe, welcoming, and efficient.
This is a hands-on, varied role where you’ll lead the Cheltenham Facilities team, liaise with our London-based Head of Facilities, and play a key part in firmwide projects that align with our values and commitment to excellence.
What you’ll be doing
* Keeping things running – manage the Facilities Helpdesk, dealing with queries on heating, maintenance, access, and general building matters.
* Being the connector – liaise with contractors, the Cheltenham Head of Office, and our wider Facilities team to ensure seamless service delivery.
* Reporting & planning – collate monthly reports, oversee meeting room setups, plan activities, and supervise out-of-hours works when needed.
* Budget oversight – monitor OPEX and CAPEX budgets, prepare forecasts, and ensure invoices are managed correctly.
* Contract management – take charge of M&E, cleaning, stationery, and landlord relationships, ensuring compliance with KPIs and SLAs.
* Driving compliance & sustainability – ensure legal standards are met, contribute to our ISO 14001 certification, and support our sustainability goals.
* Data & documentation – keep systems like HighQ and iManage up to date, maintain spreadsheets on energy, waste, post, and bookings, and update Cheltenham’s intranet pages.
* Event & project support – partner with Marketing Events and DE&I teams on Cheltenham events, support wider Facilities projects, and run evacuation drills alongside H&S.
* Leading your team – support and develop the Facilities Assistants and Reception team through regular 1:1s, performance management, and team catch-ups.
What we’re looking for
You’ll bring a blend of experience, organisation, and people skills that make you the perfect fit for this busy and rewarding role. Specifically:
* Proven experience within a Facilities Helpdesk or similar environment.
* Prior administrative experience in Facilities, ideally gained within a professional setting.
* Confident with Microsoft Office packages and comfortable working with spreadsheets and reporting tools.
And just as importantly, you’ll be someone who is:
* Highly motivated, with the ability to use your initiative.
* Organised, methodical, and able to juggle competing priorities.
* Great with people – offering excellent customer service and confident communication at all levels.
* A flexible, positive team player with a proactive, can-do attitude.
* Calm under pressure, with strong time management skills.
You’ll be part of a collaborative firm where people and culture matter. Their Cheltenham office is a key hub for the business, and this role offers the chance to make a real impact on how we work every day.
You’ll have the scope to shape the Facilities function, contribute to firmwide initiatives, and play a pivotal role in ensuring our workplace supports both our clients and our people.
Location: Cheltenham (office-based, with occasional travel to London)
Ready to step into a role where no two days are the same?
Apply now and help us keep our client running at its best.
Location & Seniority
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Administrative and Management
* Industries: Law Practice and Legal Services
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