Delivery Lead– Marketing Technology
Vanguard, Manchester
Overview
We are seeking aDeliveryLead to manage and developour marketing technologyand partner with leaders in the business and IT to effectively shape IT demand that will deliver business and client value. In this role, your primary responsibility will be to lead a delivery team responsible for driving outcomes formarketingby owning all aspects of software delivery in partnership with the Product Manager, while collaborating closely with a Solutions Architect, Technical Lead and User Experience Design Lead.
Key Responsibilities
1. Lead talent management --
2. Evaluate performance and provide targeted feedback and coaching.
3. Support Crew in building skills, keeping abreast of technology advancements in their discipline and improving business acumen.
4. Lead the team in ways that cultivate psychological safety and support.
5. Encourage innovation and continuous improvement within the team. This may include but not limited to; enabling innovation events where the team can explorenew ideasor technologies, encouraging Crew to propose and implement at least one process improvement per quarter and/or fostering a culture of experimentation and learning by celebrating both successes and failures.
6. Ensure Technical Leads are held to defined and documented expectations, standards, and best practices (eg: coaching of junior Crew, fostering collaboration, promoting testing standards, deployment bestpracticesand CI/CD process,etc).
7. Partner with the Product Manager to helpevolvethe product vision, make trade-offsand manage technical dependencies.
8. Support Technical Lead to define the technical vision and ensure integrity and compliance with Vanguard’s standards and vision.
9. Steward theteamand its relationships with key stakeholders.
10. Coordinate acrossteamsto create a consistent strategy for the functional area andadvisesenior leadership on strategic decision-making relevant to building products and delivering services.
11. Work closely with Agile Coaches on supporting Product Managersto prepare inputs for the Quarterly Business Review and Big Room Planning as per the LPM framework. Key outputs include plan,roadmapand detailed capability/epic definition.
12. Identifyopportunities for continuous quality improvement of technical standards, methodologies, and technologies.Evaluatesalternatives for modifications to systems/frameworks andrecommendsand/or make decisions on solutions that meet long-term businessobjectivesand currentorganisationalrequirements.
13. Understand the economicsof the products we are deliveringand support fiscal planning activities (eg:what'sthe total cost of ownership, how does it provide value, how does it scale, etc.)
Qualifications
14. Undergraduate degree in a related field or the equivalent combination of training and experience
15. Sevenyears experiencein technical specialty.
16. Two to three yearsdemonstratedleadership experience preferredwith proven ability to coach and mentor
17. Strong,demonstratedanalysis andproblem solvingskills
18. Broad knowledge of the financial services industry
19. Knowledge of Marketing Technologiesincluding Adobeplatforms
20. Expert knowledge of the following technical lead practices and concepts
21. Strong communicationskills e.g.,ability to articulateconcise and clear explanationsof complex technical ideasandsolutions
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.