About the Role
With the exciting launch of our newest outlet at the Old Course Hotel, we are looking for experienced servers to join our team to offer a welcoming neighbourhood coffee experience built on great coffee, genuine connections and outstanding service. This is a unique opportunity for you to be a part of the opening team, helping to shape the culture, service style and guest experience from day one.
In this role you will support your team to deliver warm, attentive and efficient service ensuring every guest feels genuinely welcomed, whether stopping by for a quick takeaway or spending time enjoying the space.
This is a hands‑on, energetic role that values teamwork and attention to uphold our commitment to excellent coffee, and even better service to build strong customer loyalty and ensure Herbs becomes a much‑loved addition to the Old Course Hotel experience.
Responsibilities
* Take and deliver accurate orders while ensuring prompt and professional service.
* Attend to any guest queries and enquiries in a caring and helpful manner, and with a commitment to dealing with their issues in a positive way.
* Maintain the highest standards of service; restaurant setup and presentation throughout the outlet.
* Interact with our guests, always warm, professional, helpful and do everything you can to exceed their expectations; play your part in making their stay with us memorable in every way.
Qualifications
* Previous server and customer service experience.
* Good communication skills with a focus on great customer service.
* Good knowledge about food and safety laws and best practices.
* Ability to work under pressure whilst maintaining a positive attitude.
* Takes pride in personal appearance and hygiene, great grooming.
* Self‑motivated and able to use own initiative.
* A positive “can do” attitude to solving problems in a professional and courteous manner.
* Keen eye for detail, an organised approach and willingness to exceed guest expectations.
* You want to be the best and work with the best – learning from the experts in our team and sharing your knowledge with us.
Hours
Permanent Full Time
Salary
£28,343.75 per annum + tronc
Benefits
* Dine On Us – Enjoy free meals and refreshments every day in our complimentary staff canteen, including hot meals, salad bar, tea, coffee & soft drinks.
* Exclusive Resort Perks – Treat yourself to generous discounts across the resort from award winning restaurants, luxury room stays and in our Pro Shop (St Andrews only PGA approved pro shop).
* Kohler Group Benefits – Unlock even more savings with our wider discounts across the Kohler family.
* Wellness, Your Way – Enjoy free access to our on‑site Kohler Waters Fitness Centre, featuring a fully equipped gym, 20‑metre pool, sauna and hot tub. Relax, recharge, repeat.
* Plan Your Future – We’ll help you get access to the right information through complimentary mortgage consultations.
* Cycle2Work – Stay active and save money with our Cycle2Work programme, good for you and the planet.
* Perkbox – Enjoy exclusive discounts, rewards and monthly treats all in one easy app.
* Get Rewarded – Earn fantastic rewards on our Global Recognition Platform and introduce great talent to our team through our generous Refer a Friend scheme.
* 24/7 Wellbeing Support – Our Employee Assistance Programme is available around the clock, offering confidential guidance whenever you need it.
We aim to ensure that no job applicant, employee, or worker is discriminated against on the grounds of protected characteristics.
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