Huntingdonshire District Council (HDC) is passionate about providing high‑quality services to our communities, residents and businesses. We must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge‑Peterborough Growth Area, huntingdonshire boasts thriving market towns and many attractive villages, each with its own identity. HDC is an innovative and forward‑thinking local authority whose residents are at the heart of our decision‑making.
We want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job Details
We are looking for an enthusiastic and organised Events Support Officer to join our busy team at Burgess Hall, St Ives. This varied and rewarding role supports the administration and delivery of a wide range of events, including conferences, performances, community events and private functions.
About The Role
This role supports the Events & Hospitality Manager and Events Operations Manager in the effective administration and delivery of events and functions at Burgess Hall.
* Provide essential administrative support and assist with customer enquiries and event planning processes.
* Support the operational delivery of events to ensure high standards of service – including responding to event enquiries, maintaining accurate booking and event records, preparing event documentation and supporting invoicing processes.
* Provide front‑of‑house support during events and assist with basic set‑up, signage, equipment checks and supporting customers and colleagues during busy periods.
The role strongly reflects our icare values:
* Inspiring – taking pride in delivering successful events for our community.
* Collaborative – working closely with colleagues across the events team and wider council.
* Accountable – taking responsibility for accurate administration and customer communication.
* Respectful – delivering inclusive, professional and welcoming customer service.
* Enterprising – identifying small improvements that enhance customer experience and support the smooth delivery of events.
This role will occasionally require evening and weekend work to support events.
About You
You will be a well‑organised, customer‑focused individual who enjoys working in a fast‑paced environment and as part of a team. You will have excellent communication skills, a positive and professional attitude, and a strong commitment to customer service.
You will be confident dealing with customers by phone, e‑mail and face‑to‑face, able to manage multiple tasks and priorities, and have good attention to detail when handling event information and documentation.
Strong IT skills, particularly with Microsoft Office, are essential. Experience in an events, hospitality or customer service environment is desirable, but not essential. Most importantly, you will be enthusiastic, adaptable and willing to support both the administrative and operational aspects of event delivery.
Working for the Council
Equality, diversity and inclusion are at the heart of our recruitment and, along with our values, we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We welcome applications from all sections of the community and offer flexibility such as flexitime to encourage a healthy work‑life balance.
Employment is contingent upon the right to work in the UK. HDC does not hold a Sponsorship Licence and cannot provide a Certificate of Sponsorship.
Contact the Recruitment Team at recruitment@huntingdonshire.gov.uk with any additional questions.
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