**Career Opportunity: Senior IT Service Desk Engineer - Spanish Speaker Required**
We are seeking an experienced Senior IT Service Desk Engineer to join our Liverpool-based team.
This is a fantastic opportunity for someone with strong technical expertise and excellent customer service skills who can communicate fluently in Spanish.
The ideal candidate will have a proven track record in IT support and be able to step into a mentoring role, leading a team of engineers.
Key Requirements:
* Technical Expertise: Proven experience in IT support, fluent Spanish, proficiency in Google Workspace ecosystem, Windows desktop environments, mobile device platforms, Microsoft Office, Mitel VOIP phone systems, Mobile Device Management solutions, Windows Server administration, Active Directory, and deployment of Windows 10.
* Professional Competencies: Exceptional troubleshooting skills, outstanding customer service mindset, strong communication skills, precise documentation practices, self-motivated, independent decision-making capabilities, innovative thinking, proactive problem-solving.
Qualifications:
* ITIL certification advantageous.
This full-time office position requires managing stakeholder expectations, including challenging interactions.
We offer exceptional career advancement opportunities and fully funded professional training in a dynamic and rewarding environment.
If you are a skilled IT professional looking to advance your career, we encourage you to apply today.