At the University of Leicester we are transforming how we support students, staff, and academics across the University. We are building more connected, efficient and future-ready teams, underpinned by digital tools, automation, and clear career pathways with the goal of supporting excellence in teaching, research and the student experience. Digital innovation sits at the heart of our plans to drive operational excellence. We’re introducing shared systems and automated processes to simplify work, connect teams, and enhance efficiency. This approach will allow staff to focus on what matters most: supporting our students and enabling research excellence. Our ambition is to establish a Centre of Excellence (CoE) using Microsoft technologies to enable personal productivity and business process efficiencies. About you We are looking to recruit a small team including a Service Design Analyst, a Digital Solutions Designer and a Digital Process Automation Analyst to help drive forward operational efficiencies at the University, enabled by technology and establish the CoE. Additional information Informal enquiries are welcome and should be made to Donna Fryer at [email protected] As part of the University’s ongoing commitment to professional development, this role will also be considered on a seconded basis for existing staff members. Please ensure this is discussed with your line manager prior to applying. More information regarding secondments can be found here The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world. As a diverse and forward-thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive. We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment. Unable to show this video due to your cookie preferences