Client Affairs Officer - PermanentThis is a Gloucestershire County Council job. Job Title: Client Affairs OfficerJob Location: Shire Hall, Block 1, 1st Floor Salary: £28,142 - £29,540 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 10/08/2025 Job Requisition Number: 11924 This post is not open to job share About The Team & RoleThe client affairs team manage the property and financial affairs of vulnerable adults in Gloucestershire under the authority of the court of protection. On behalf of our clients, you’ll be paying bills, making benefit claims, managing bank accounts, liaising with utility providers and everything else you might expect to do with your own day to day finances. In doing so you’ll be helping our clients to remain as independent as possible and live safe, secure, and fulfilled lives. We support a broad range of vulnerable adults including people with learning disabilities, mental health conditions, and dementia. Working in our team you will receive a comprehensive introduction to all aspects of adult social care. About YouThe ideal candidate will have some experience of working with vulnerable adults, be confident dealing with numerical data, possess great IT skills and be a confident communicator. People who join our team tend to stay with us; although demanding, the work is interesting and rewarding and we can offer the right person the chance to undertake a level 3 vocational qualification. About UsAs part of the team in return for your hard work you will receive: Flexible and agile working opportunities: we are an agile working organisation and can offer a combination of office-based working, client visits, and working from home (essential equipment is provided).Annual leave entitlement of 25.5 days rising to 30.5 after 5 years continuous service (pro rata)Career development and qualification opportunitiesLocal Government Pension Scheme (LGPS)Access to our Employee Assistance Programme (EAP) that provides free, confidential, counselling and advice for employees, available 24 hours a day, online and by telephoneCycle to Work schemeLinks to employee networks such as Prism (LGBT+) network and the Young Employees Network.Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply) How to applyIf you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button. For an informal discussion about the role please contact Richard Thorne via email at richard.thorne@gloucestershire.gov.uk. Additional InformationTo access the Job Profile for this role, please follow the link below:-Client Affairs Officer - Job ProfileThis Position is subject to a DBS check. The council is not currently able to offer sponsorship in this role. Candidates will need to have right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.