Description
Department: Little Elms Daycare Support Staff
We are seeking a dynamic and detail-oriented Sales administrator to join our sales and marketing team. This role is multifaceted, the ideal candidate will play a central role in ensuring the smooth day-to-day running of the office, managing customer enquiries, sales administration, the first point of contact for visitors and call as well as supporting senior leadership.
Key Responsibilities
* Process parent enquiries and support the sales and marketing team.
* Maintain CRM records and track sales leads.
* Support marketing and events coordination as needed, including social media, open days and email campaigns with support from the marketing team.
* Support in the creation of assets including newsletters, brochures and flyers.
* Act as a liaison between the company and parent communities, gathering feedback and insights.
* Answer and manage phone calls and emails from parents.
* Oversee the day-to-day operations of the office, managing supplies and preparing for training sessions and meetings.
* Provide administrative support to the COO and senior leadership team.
* Manage calendars, prepare reports and meeting materials.
* Handle confidential information with discretion.
This role focuses on engaging and building relationships with parents to enhance brand awareness and drive enrolment, participation, or sales in family-oriented programs, services, or products.
The ideal candidate will have experience in marketing, customer engagement, and administrative support.
Skills and knowledge
* Proven experience in a similar administrative, PA, or office manager role.
* Strong organisational and multitasking skills.
* Excellent written and verbal communication.
* Proficient in Microsoft Office and a familiarity with CRM systems.
* Knowledge of social media or marketing platforms is a plus.
* Knowledge or experience in the early years sector is desirable but not essential.
* Passion for engaging and supporting parents and families.
Benefits
* Competitive salary and benefits package
* Professional development opportunities
* A supportive and collaborative work environment
* Regular working hours (Monday-Friday, office based)
If you are passionate about building strong relationships with parents to drive engagement and growth, we encourage you to apply for this exciting opportunity!
Little Elms is an established nursery that aims to provide the highest standards of care for children aged between 3 months and 5 years.
A family-run business, we believe that a fun and a caring environment is crucial to happy and healthy development.
Our nurseries offer state-of-the-art facilities, combining bright and spacious rooms indoors with fabulous outdoor areas. Our experienced and motivated team provides a stimulating yet safe environment for creative play. Little Elms takes pride in being a friendly setting in which each child’s physical, emotional and developmental needs are met. Every child is special and is encouraged to achieve his or her full potential in the precious pre-school years.
Established in 2009, we have 11 nurseries across South London.