Customer Service Representative – 12 Month Contract
📍 Marston Green, Birmingham
💷 £33,795 per annum
An exciting opportunity has arisen for a Customer Support Representative to join a leading aerospace company on a 12-month fixed-term contract.
This role will support the Commercial function by handling a variety of administrative and customer-focused activities, ensuring smooth operations and excellent service delivery.
Key Responsibilities
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Reviewing and processing customer purchase orders
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SAP data entry and contract review execution
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Managing on-time delivery and exchanges
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Generating customer pricing and quotations
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Invoicing customer orders and handling credit/debit notes
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Resolving queries linked to contracts, orders, and transactions
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Ensuring compliance with company procedures, industry standards, and regulatory requirements
Skills & Experience Required
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Previous experience in a customer-facing role
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Strong administrative accuracy and attention to detail
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Experience with purchase orders and/or contracts
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Proactive and collaborative team player
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Excellent written and verbal communication skills
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IT proficiency, including SAP, Word, and Excel
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Understanding of relevant import/export regulations (EU/US)
Desirable
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Commercial acumen
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Experience within a large organisation
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Strong knowledge of SAP and orderbook management
If you’re detail-oriented, customer-focused, and ready to contribute to a fast-paced aerospace environment, we’d love to hear from you