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Shop supervisor

Kingston Upon Thames
Wenzel's the Bakers Ltd.
Supervisor
Posted: 6 September
Offer description

Join to apply for the Shop Supervisor role at Wenzel's the Bakers Ltd.

Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.


About the employer

Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. The company delivers quality products with outstanding customer service and operates over 100 shops, with ongoing expansion.


What we offer

* Free meal provided every shift and 50% off all other food
* Enrollment to company pension scheme
* Holiday entitlement of 28 days including bank holidays
* Day off for your birthday – paid day off in addition to holiday entitlement
* Staff incentives including competitions and bonus schemes
* Excellent training, apprenticeship opportunities and career progression
* Free employee benefit scheme with discounts at retailers, gyms, restaurants, cinemas, travel and more
* Wellbeing Centre and 24/7 employee assistance hotline


Pay & Hours

Pay: £12.71 per hour. Working week: 30 hours over 5 days (Monday to Sunday).

Flexible working hours may be discussed to accommodate individual needs. Shifts vary with store requirements.


Job Role

As a Shop Supervisor you will work with the team to prepare fresh ingredients and produce sandwiches, baguettes and other foods to company standards, while delivering excellent customer service and selling high quality fresh food. You will be trained to Wenzel’s standards with potential for progression.

A supervisor assists the Shop Manager with day-to-day store operations, supervises the team, drives sales, controls costs and helps build a loyal customer base.


Key Responsibilities

* Greet customers and create an inviting experience
* Receive and check daily deliveries
* Assist with branch stock and produce management
* Maintain shop displays
* Have excellent knowledge and understanding of products
* Prepare food in line with specifications
* Quality control of food and produce
* Maintain high hygiene, cleanliness and food safety standards
* Work efficiently within a team
* Cash handling and till operation
* Open or close the shop when required
* Run shifts at various times during the week
* Drive sales and minimise wastage
* Previous supervisory experience in retail or customer service is required
* Experience in food production is advantageous but not essential (full ongoing training provided)


Qualifications / Requirements

* Previous supervisory experience in retail or customer service
* Willingness to work flexibly across varied shifts
* Ability to work in a fast-paced food retail environment


Next Steps

If you feel you are the right fit for Wenzel’s please click “apply now” to be directed to our recruitment portal and follow the steps required.

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